Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our inference services, or contact us. This includes:

• Account information (name, email, organization)
• Usage data (models queried, tokens processed, compute resources used)
• Technical information (IP address, browser type, device information)
• Payment information (processed securely via our payment providers)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information in the following limited circumstances:

• With vendors and service providers who perform services on our behalf
• When required by law or to protect our rights
• In connection with a business transfer (merger, acquisition, etc.)
• With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest for sensitive data, access controls, and regular security assessments.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to the personal information we hold about you
• Correction of inaccurate information
• Deletion of your personal information
• Restriction or objection to certain processing
• Data portability

To exercise these rights, please contact us at privacy@hypervize.ai.

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Hypervize, Inc.
privacy@hypervize.ai